Technology

Election Monitoring Technology Is Changing, And Through Encrypted SMS, The Changes Are For The Better

Election Monitoring Technology Is Changing, And Through Encrypted SMS, The Changes Are For The Better

Election monitoring technology is changing - driven by two, key developments: ‘digital sovereignty’ and ‘Internet shutdowns’. Now is the time to ensure those changes are for the better. For the last 14 years, Frontline has helped support election monitors communicate using messaging. When you absolutely need to reach everyone, there’s simply no substitute for SMS.

The SMS Paradox: An Argument for Dumb Pipes

The SMS Paradox: An Argument for Dumb Pipes

As it turns out - most of human infrastructure is built on (arguably) secure, dumb pipes. It’s what enables us to rely on infrastructure without constantly worrying that it’s being used against us. Confidence in the security of dumb pipes is why we drink water from taps (or bottles), trust pharmacists, and express some of our most personal things to our loved ones, over the phone. In fact, one of the things that makes Signal such a growingly popular app is that its lack of commercial motivation means that it doesn’t have to make the revenue-driven turn to user exploitation. Signal can stay smart about being intelligently secure, dumb (wilfully ignorant, really) pipes.

FrontlineCloud is one year old today!

FrontlineCloud is one year old today!

As the latest iteration of the Frontline product suite celebrates its first birthday, now seems the perfect time to sit back with a cupcake and reflect on the successes – and challenges – of the past twelve months.

Introducing FrontlineSync!

Introducing FrontlineSync!

Starting today, we’re making it even easier to engage, everywhere. We’d like to introduce you to FrontlineSync, our first, free Android app, available now on the Google Play Store. FrontlineSync turns any Android phone into a gateway - meaning that users can now use local phone numbers to send, receive, and manage SMS, and - for the first time - missed calls using FrontlineCloud and FrontlineSMS.

We Think This Means We're Officially Cool...

We Think This Means We're Officially Cool...

Most days, we roll out of bed and drink a bunch of coffee and then spend the next ten hours diligently writing code and emails and grant applications.  Not exactly the rock star lifestyle, but we're terrible at playing the guitar and have gotten kicked off of karaoke stages, so we understand.

Keeping a Remote Sales Network in the Loop

Keeping a Remote Sales Network in the Loop

From the outside, Ibu Sinta’s warung in the city of Denpasar looks like any other small, family-run grocery shop so commonly found throughout Indonesia. But take a closer look and you will see several unusual products, including solar lamps, fuel-efficient cook stoves and water filters.

A bit more about FrontlineCloud: announcing a new blog post series

A bit more about FrontlineCloud: announcing a new blog post series

FrontlineCloud has been out in beta for just over a month, and we’re proud to have over 450 users signed up already, sending and receiving thousands of messages. The newest addition to the Frontline product set has had an incredibly warm and supportive reception on social media and in the many lovely emails we’ve received from friends, users and donors. To everyone who has retweeted, liked, emailed and signed up to look around, a huge thank you.

A mobile phone text messaging service and a new webportal are bridging the information gap on diabetes in Kenya, where the disease annually kills more people than HIV/AIDS

By P-B Halberg, International Media Support (IMS), and Sandra Sudhoff, CartONG A new project aims to improve diabetes awareness and reliable communication about the disease throughout Kenya through mobile phone technology and a webportal.

News That is Node-Worthy: An Idea For Connecting Community Radio Stations in Indonesia

News That is Node-Worthy: An Idea For Connecting Community Radio Stations in Indonesia

Worldwide, media outlets are increasingly mastering two-way communications channels. Radio and television stations are equipped to receive text messages, phone calls, and social media inputs. Staff can then decide to respond over broadcast, or back through the incoming channel. Yet these communications are often restricted to a single node; one community radio station, or a single television outlet, connecting to its own audience. There are often gaps in transmitting that information to other outlets who might also find that information relevant.

Introducing FrontlineCloud

Introducing FrontlineCloud

Today, we’re proud to introduce FrontlineCloud: the next generation of FrontlineSMS, the world’s most popular professional text message management platform. It’s been a little while since you’ve heard from us, and there’s a reason for that: we’ve been listening and we’ve been building.

The View from 100,000

The View from 100,000

Here at FrontlineSMS, we’ve been making software for a long time. When we first released Version 2 of our software, a little over a year ago, we were one of a few SMS management platforms available- one of even fewer that was free and open source. At the time, we were proud to have around 25,000 downloads and an active user community. You can imagine our surprise when we checked our download numbers last week and learned that FrontlineSMS has been downloaded more than 100,000 times- more than 75,000 times in a little over a year. We were so excited, we got a cake. You have to understand, when things get serious at FrontlineSMS, we get serious about getting a cake.

FrontlineSMS Survey Results: Can we build accessible software? Yes we can, say our users!

FrontlineSMS Survey Results: Can we build accessible software? Yes we can, say our users!

Here at FrontlineSMS, we love data. Like, a lot. If data had its own Facebook page, we’d ‘like’ it and if we took a picture with data out one night, we’d probably make it our profile picture. Data empowers, and we’re all about empowerment o/. In fact, to empower people is the why for the what we do. One thing we’re always wanting to know, of course, is how we are doing. Well we SMSed our friend data to find out – Welcome to the 2013 FrontlineSMS survey results post!

VNI Service Award Finalist Jimmie Ssena uses FrontlineSMS to Empower Rural Farmers in Uganda

VNI Service Award Finalist Jimmie Ssena uses FrontlineSMS to Empower Rural Farmers in Uganda

Congratulations to Jimmie Ssena for being recognized as a finalist of the VNI Service Awards for his work with rural farmers using FrontlineSMS! Since its founding in 1997, the Nakaseke Telecentre has served as a knowledge portal for poor rural farmers in their district, working to use ICTs “for rural development, reduction of poverty and... a better livelihood of the rural poor.”

FIRST Response Radio - Life Saving Information in Disaster

FIRST Response Radio - Life Saving Information in Disaster

A big thank you to Mike Adams, the INTL Coordinator, for sharing his experiences with FrontlineSMS and further schooling us on how radio can facilitate in saving lives!  In times of disaster radio not only saves lives, it can also bring hope and critical information to the affected community. When the 2004 tsunami struck Banda Aceh, Indonesia, all the radio and TV stations went off air. Similarly, during the 2005 South Asian earthquake, the only radio station near the epicentre lost its tower and went off air. In times like these, people are in desperate need of news and information on how to get to safety and how to survive. However, the unfortunate trend seen recently is that when radio is so important, many times it goes off the air and does not come back until well after the emergency is over.

The Umpteenth Blog on using SMS Feedback in Projects…Now with Support!

The Umpteenth Blog on using SMS Feedback in Projects…Now with Support!

With shiny apps hogging the mobile spotlight these days, one could be forgiven for forgetting about SMS (“Short Message Service” or text messaging).  But although apps often disguise themselves as universally useful, their data and hardware requirements preclude their widespread use in poor countries.  Amongst the world’s poor, SMS is still king.  Given the World Bank’s mandate to serve the exactly that population, and in response to demand from staff, I recently attended a 2-day Frontline SMS training here in DC.