Using FrontlineSMS

We Think This Means We're Officially Cool...

We Think This Means We're Officially Cool...

Most days, we roll out of bed and drink a bunch of coffee and then spend the next ten hours diligently writing code and emails and grant applications.  Not exactly the rock star lifestyle, but we're terrible at playing the guitar and have gotten kicked off of karaoke stages, so we understand.

Sexual Exploitation Outreach with Text Messaging: Introducing Project Backpage

Sexual Exploitation Outreach with Text Messaging: Introducing Project Backpage

The University of AlbertaMARS lab and the Centre to End All Sexual Exploitation (CEASE) have been using FrontlineSMS in a ground-breaking pilot to assess the impact of using SMS to engage women who are trafficked and exploited in Edmonton, Canada. They have very kindly collaborated with us on an in-depth case study, looking at how the system was designed and set up, its impact, and what's happening next.

A mobile phone text messaging service and a new webportal are bridging the information gap on diabetes in Kenya, where the disease annually kills more people than HIV/AIDS

By P-B Halberg, International Media Support (IMS), and Sandra Sudhoff, CartONG A new project aims to improve diabetes awareness and reliable communication about the disease throughout Kenya through mobile phone technology and a webportal.

The View from 100,000

The View from 100,000

Here at FrontlineSMS, we’ve been making software for a long time. When we first released Version 2 of our software, a little over a year ago, we were one of a few SMS management platforms available- one of even fewer that was free and open source. At the time, we were proud to have around 25,000 downloads and an active user community. You can imagine our surprise when we checked our download numbers last week and learned that FrontlineSMS has been downloaded more than 100,000 times- more than 75,000 times in a little over a year. We were so excited, we got a cake. You have to understand, when things get serious at FrontlineSMS, we get serious about getting a cake.

Patient's Rights: Cambodian Vaccine Clinic Builds Local Reporting System Using FrontlineSMS

Patient's Rights: Cambodian Vaccine Clinic Builds Local Reporting System Using FrontlineSMS

In the spring of 2012 the Institut Pasteur du Cambodge of Phnom Penh (IPC), Cambodia conducted a pilot study on a text message-based pharmacovigilance tool. Don't know what pharmacovigilance is? Not to worry, neither did I! According to the World Health Organization, "Pharmacovigilance (PV) is defined as the science and activities relating to the detection, assessment, understanding and prevention of adverse effects or any other drug-related problem." The IPC used FrontlineSMS as a tool to follow up with patients after they received vaccinations.

FrontlineSMS Survey Results: Can we build accessible software? Yes we can, say our users!

FrontlineSMS Survey Results: Can we build accessible software? Yes we can, say our users!

Here at FrontlineSMS, we love data. Like, a lot. If data had its own Facebook page, we’d ‘like’ it and if we took a picture with data out one night, we’d probably make it our profile picture. Data empowers, and we’re all about empowerment o/. In fact, to empower people is the why for the what we do. One thing we’re always wanting to know, of course, is how we are doing. Well we SMSed our friend data to find out – Welcome to the 2013 FrontlineSMS survey results post!

VNI Service Award Finalist Jimmie Ssena uses FrontlineSMS to Empower Rural Farmers in Uganda

VNI Service Award Finalist Jimmie Ssena uses FrontlineSMS to Empower Rural Farmers in Uganda

Congratulations to Jimmie Ssena for being recognized as a finalist of the VNI Service Awards for his work with rural farmers using FrontlineSMS! Since its founding in 1997, the Nakaseke Telecentre has served as a knowledge portal for poor rural farmers in their district, working to use ICTs “for rural development, reduction of poverty and... a better livelihood of the rural poor.”

VNI Service Award Finalist Pierre Omadjela uses FrontlineSMS to Raise Malaria Prevention Awareness in the Democratic Republic of the Congo

VNI Service Award Finalist Pierre Omadjela uses FrontlineSMS to Raise Malaria Prevention Awareness in the Democratic Republic of the Congo

Congratulations to Pierre Omadjela for being recognized as a finalist for Cisco’s VNI Service Awards for his work in healthcare awareness using FrontlineSMS! The World Health Organization estimates 80,000 citizens of the Democratic Republic of Congo (DRC) died in 2010 from Malaria. The mosquito-transmitted disease is responsible for 40% of the mortality in Congolese children under five, and in a country where a quarter of the population lack access to healthcare facilities, promoting prevention has proven to be more effective than only treating infected patients. The President’s Malaria Initiative, launched in 2005 through USAID, provides malaria prevention and treatment in five provinces, which make up 26% of the DRC’s health zones.

FIRST Response Radio - Life Saving Information in Disaster

FIRST Response Radio - Life Saving Information in Disaster

A big thank you to Mike Adams, the INTL Coordinator, for sharing his experiences with FrontlineSMS and further schooling us on how radio can facilitate in saving lives!  In times of disaster radio not only saves lives, it can also bring hope and critical information to the affected community. When the 2004 tsunami struck Banda Aceh, Indonesia, all the radio and TV stations went off air. Similarly, during the 2005 South Asian earthquake, the only radio station near the epicentre lost its tower and went off air. In times like these, people are in desperate need of news and information on how to get to safety and how to survive. However, the unfortunate trend seen recently is that when radio is so important, many times it goes off the air and does not come back until well after the emergency is over.

The Umpteenth Blog on using SMS Feedback in Projects…Now with Support!

The Umpteenth Blog on using SMS Feedback in Projects…Now with Support!

With shiny apps hogging the mobile spotlight these days, one could be forgiven for forgetting about SMS (“Short Message Service” or text messaging).  But although apps often disguise themselves as universally useful, their data and hardware requirements preclude their widespread use in poor countries.  Amongst the world’s poor, SMS is still king.  Given the World Bank’s mandate to serve the exactly that population, and in response to demand from staff, I recently attended a 2-day Frontline SMS training here in DC.

Lowering barriers to adoption isn't just one approach - it's critical to real 'scale'

Lowering barriers to adoption isn't just one approach - it's critical to real 'scale'

FrontlineSMS is no different. We're trying to make it easier to use simple text messages to do complex things. For FrontlineSMS to really work for an organization, we recognize that we have to see not one, but two changes take place.

Keeping it Simple with SMS

Keeping it Simple with SMS

UN Special Envoy to the Western Sahara Christopher Ross landed in Morocco last Wednesday. While the international community anxiously waits to see where his next round of negotiations go, here's a peek into the lives of those affected most by the outcome - Sahrawi refugees. For once, a little hope for the future coming from the Sahara...

MfarmerSMS service links farmers to better markets in Nakaseke- Uganda

MfarmerSMS service links farmers to better markets in Nakaseke- Uganda

The MFarmer SMS service, a project of the Nakaseke Community Telecentre in Uganda, helps farmers in rural areas to connect with better markets. It encourages two-way feedback with farmers, buyers and agro-processors, and other service providers. The project is designed to help farmers access agricultural market price information and weather information through their mobile phones.

A Day Well Spent at FrontlineSMS

A Day Well Spent at FrontlineSMS

Given the incredible growth in mobile usage in the last decade, it comes as no surprise that many organisations are embracing the use of mobile technology to expand their reach and engage with communities. This has come with its fair share of challenges, given some of the limitations of technology such as poor mobile connectivity in some areas, SMS has become the more reliable and inexpensive option.

FrontlineSMS and Oro Verde: Market Price information via SMS in Colombia

FrontlineSMS and Oro Verde: Market Price information via SMS in Colombia

The Oro Verde Program, a social enterprise committed to supporting mining communities in Colombia shares a case study on the impact market prices via SMS have had on ensuring miners have access to  current Gold prices. This pilot has demonstrated the potential of SMS in improving the way market prices are communicated to miners; both in terms of efficiency, and the utility of the information shared. This case study details how the Oro Verde Program set their Price SMS service up, and shares the key learning from the experience.