Mobile

Understanding Mobile Access From an Ecosystem Perspective

Understanding Mobile Access From an Ecosystem Perspective

The expansion of mobile access has been a common refrain in international development for years now. It plays an important role in supporting human development, from economic and educational opportunities to political freedoms and human rights. Increased access to mobiles has been linked to positive social outcomes in dozens of countries.

Keeping a Remote Sales Network in the Loop

Keeping a Remote Sales Network in the Loop

From the outside, Ibu Sinta’s warung in the city of Denpasar looks like any other small, family-run grocery shop so commonly found throughout Indonesia. But take a closer look and you will see several unusual products, including solar lamps, fuel-efficient cook stoves and water filters.

Sexual Exploitation Outreach with Text Messaging: Introducing Project Backpage

Sexual Exploitation Outreach with Text Messaging: Introducing Project Backpage

The University of AlbertaMARS lab and the Centre to End All Sexual Exploitation (CEASE) have been using FrontlineSMS in a ground-breaking pilot to assess the impact of using SMS to engage women who are trafficked and exploited in Edmonton, Canada. They have very kindly collaborated with us on an in-depth case study, looking at how the system was designed and set up, its impact, and what's happening next.

2014: Our Most Ambitious Year Yet

2014: Our Most Ambitious Year Yet

We want to say thank you to all of our users and supporters for a tremendous and inspiring 2013. Your ideas, input, and investments helped us achieve so many accomplishments over the past year: we topped 100,000 downloads with FrontlineSMS. We launched FrontlineCloud. We received a Google Impact Award for our work with our partner Landesa to secure land rights for 80,000 families in India.

FrontlineSMS in the Philippines and the Typhoon Haiyan (Yolanda) response

In the aftermath of devastating Typhoon Haiyan, we're working with networks of aid agencies to support the international response any way we can - but we know that the first and most important responders are already in the Philippines.

Introducing FrontlineCloud

Introducing FrontlineCloud

Today, we’re proud to introduce FrontlineCloud: the next generation of FrontlineSMS, the world’s most popular professional text message management platform. It’s been a little while since you’ve heard from us, and there’s a reason for that: we’ve been listening and we’ve been building.

Patient's Rights: Cambodian Vaccine Clinic Builds Local Reporting System Using FrontlineSMS

Patient's Rights: Cambodian Vaccine Clinic Builds Local Reporting System Using FrontlineSMS

In the spring of 2012 the Institut Pasteur du Cambodge of Phnom Penh (IPC), Cambodia conducted a pilot study on a text message-based pharmacovigilance tool. Don't know what pharmacovigilance is? Not to worry, neither did I! According to the World Health Organization, "Pharmacovigilance (PV) is defined as the science and activities relating to the detection, assessment, understanding and prevention of adverse effects or any other drug-related problem." The IPC used FrontlineSMS as a tool to follow up with patients after they received vaccinations.

FrontlineSMS Survey Results: Can we build accessible software? Yes we can, say our users!

FrontlineSMS Survey Results: Can we build accessible software? Yes we can, say our users!

Here at FrontlineSMS, we love data. Like, a lot. If data had its own Facebook page, we’d ‘like’ it and if we took a picture with data out one night, we’d probably make it our profile picture. Data empowers, and we’re all about empowerment o/. In fact, to empower people is the why for the what we do. One thing we’re always wanting to know, of course, is how we are doing. Well we SMSed our friend data to find out – Welcome to the 2013 FrontlineSMS survey results post!

SMS Story Research Project, Papua New Guinea

SMS Story Research Project, Papua New Guinea

We are using Frontline SMS in Papua New Guinea (PNG) to send stories and lesson plans every day to elementary teachers in rural areas. The SMS story team includes international volunteers working with Voluntary Service Overseas (VSO) and the research project is funded by the Australian Agency for International Development (AusAID) through the Economic and Public Sector Program (EPSP).

VNI Service Award Finalist Jimmie Ssena uses FrontlineSMS to Empower Rural Farmers in Uganda

VNI Service Award Finalist Jimmie Ssena uses FrontlineSMS to Empower Rural Farmers in Uganda

Congratulations to Jimmie Ssena for being recognized as a finalist of the VNI Service Awards for his work with rural farmers using FrontlineSMS! Since its founding in 1997, the Nakaseke Telecentre has served as a knowledge portal for poor rural farmers in their district, working to use ICTs “for rural development, reduction of poverty and... a better livelihood of the rural poor.”

VNI Service Award Finalist Pierre Omadjela uses FrontlineSMS to Raise Malaria Prevention Awareness in the Democratic Republic of the Congo

VNI Service Award Finalist Pierre Omadjela uses FrontlineSMS to Raise Malaria Prevention Awareness in the Democratic Republic of the Congo

Congratulations to Pierre Omadjela for being recognized as a finalist for Cisco’s VNI Service Awards for his work in healthcare awareness using FrontlineSMS! The World Health Organization estimates 80,000 citizens of the Democratic Republic of Congo (DRC) died in 2010 from Malaria. The mosquito-transmitted disease is responsible for 40% of the mortality in Congolese children under five, and in a country where a quarter of the population lack access to healthcare facilities, promoting prevention has proven to be more effective than only treating infected patients. The President’s Malaria Initiative, launched in 2005 through USAID, provides malaria prevention and treatment in five provinces, which make up 26% of the DRC’s health zones.

A project with teeth: improving dental health outcomes in the Gambia using FrontlineSMS

A project with teeth: improving dental health outcomes in the Gambia using FrontlineSMS

'As part of our Masters program at Drexel University School of Public Health, we were afforded the opportunity to work on addressing public health concerns in the Gambia for six weeks in summer 2012. We would be working on a community-based masters thesis. Our project focuses on advancing mobile health concerns by improving dental health practices using SMS messaging, as well as enhancingvaccine inventory control at village trekking sites. Health workers could manage referrals, follow-up treatment, and reminders to patients using SMS.

FrontlineSMS case study featured in new Rockefeller Foundation report: Learning from experimentation

The Rockefeller Foundation recently launched a new website, Capacity to Innovate.org, which examines lessons from a number of organizations including Ushahidi and Internews, and encapsulates them in three short reports which are well worth a read. FrontlineSMS is featured in the 'Learning From Experimentation' report, available from the website. Here's an excerpt, but we really recommend the whole report as a very readable and thought-provoking set of examples.

Designing Behavior and the Importance of Being Multi-Channel

We spend a lot of time talking about the ubiquity of the mobile phone at FrontlineSMS. So much time, in fact, that we've now forbidden the use of the word in the office. It's not the word's fault, though, that it's been so difficult to get an accurate idea of exactly how many people, how many unique entities, have mobile phones. Mobile network operators hold on to that data pretty tightly, so we go with the best data we can find.