food security

FrontlineSMS:Radio adds an Exciting Tool to the Mix at Rite FM, Ghana

As we continue to follow the progress of radio stations taking part in the trial of FrontlineSMS:Radio, Tully McLoughlin offers an update from a radio station from Ghana called Rite FM. Through Farm Radio International, who help African radio broadcasters to produce better farmer-focused radio, Tully has been working closely with Rite FM as they have explored the use of FrontlineSMS:Radio in a trial phase. The new software is a customized version of our free and open-source software tailored for radio presenters and station managers.  Rite FM are also taking part in the Africa’s Voices project as part of academic research from the Centre of Governance and Human Rights at Cambridge University, UK to explore how radio stations are using ICTs to engage listeners in discussions on development and governance issues. Here, Tully shares how SMS is a crucial part of the listeners' toolkit and "may be the only way they will contribute."

Guest Post By Tully McLoughlin

By 6:30 in the morning Owuraku Asamoah is seated comfortably at the black microphone in the Rite FM studio in Ghana, headphones on, twin computer monitors glowing, a laptop by his side displaying his Facebook page, his cell phone gripped firmly in one hand. “And this is how we’ll start today’s edition of the Morning Ride, being produced by Nii Alarbi,” he begins. “Believe in your hearts that something wonderful is about to happen.”

Rite FM broadcasts on 90.1 FM and online at www.ritefmonline.org from the bustling, 20,000-resident town of Somanya in the Eastern Region of Ghana. It occupies a unique niche of the radio space here – a commercial station for agriculture and social development. It is not simply an outlet for agricultural extension, nor do its programs present the standard rigmarole of music, politics, and religion. The catchment area, which includes portions of the urban Greater Accra region and large swaths of rural area in the Eastern and Volta regions, symbolizes that dual-demographic challenge.

I’m volunteering my time at Rite FM. I met the director of the station through their close partnership with Farm Radio International, an NGO with whom I work. Farm Radio was started in the late 1970s by a Canadian agricultural broadcaster who saw the need for better farmer-focused radio in Africa. The organization has been supporting commercial, public, and community stations on the continent since then, and in 2007 undertook the 42-month “African Farm Radio Research Initiative” with the support of the Bill & Melinda Gates Foundation. Rite FM was one of five Ghanaian stations in the project.

My phone buzzes on the table by my bed, waking me up. “Tully. Owuraku wants you to talk about the Africa’s Voices project on the Morning Show in one minute.” That’s Kofi Baah, called Granpaa, the show’s producer. It’s July 20th, 7 am. Asamoah is devoting today’s show to a discussion of food security in Ghana, inspired by this month’s question for the project. The Africa’s Voices project is being undertaken jointly by the teams at FrontlineSMS:Radio and the Centre of Governance and Human Rights at Cambridge University UK, and Asamoah is taking the opportunity to cover the issue.

The question asks: “According to you, which is the bigger threat to food security in your area?” The options are: climate change, land access, market access, and food prices. I explain that by texting in their opinion they stand to win a remote-control, solar-powered, two-in-one lantern radio. A perfect way for farmers, in the field and off the grid, to tune in, the station’s director had told me the day before.

Asamoah takes calls and guides the conversation as it drifts from a debate on industrialized farming techniques to genetically modified foods. He is a pro at making the programming interactive. Beyond his demeanor, he has a number of tools at his disposal. There are two phone-in lines; an additional four lines on the Freedom Fone, an Interactive Voice Response tool; and an all-network SMS short code provided by the SIIMA system of SMS GH, a SMS-solutions company in Ghana. In addition, Rite FM operates its own website. And of course there is the battery of social outlets: a Facebook and user profile (ritefm), and a twitter feed (@rite901fm), and various satellite websites for other Rite FM projects. Now, the introduction of FrontlineSMS:Radio as part of the trial adds another exciting tool to the mix.

The advantage of this arsenal is that listeners participate and hosts facilitate in the way they’re most comfortable. Callers pepper the Morning Show, which runs from 6:30 to 9am, and The Drive, which runs from 2 to 5:30pm. But for shorter programs like Time With the CEO, profiling senior executives of agricultural businesses to showcase models of success and affluence along the agricultural value chain, and Women in Agriculture, focusing on the role of women as wives, mothers, traders, and entrepreneurs, the host may not be seeking a spread of opinions.

SMS, and to some extent Facebook or Twitter, give the host the flexibility to incorporate certain comments fluidly. That means, Asamoah points out, “Even when I’ve not gone on air, I can respond to you.” For listeners, says Nii Alarbi, a reporter and broadcaster for the Rite FM news team, SMS may be the only way they will contribute. “It’s not everybody who will like to call in for other listeners to hear his or her voice.” On a good day, a producer might expect to receive 10 or so texts in a show.

Even when the number of outlets to interact with listeners feels overwhelming, Asamoah sees that running in the opposite direction isn’t an option. “If you stick to only phone-in, you can’t progress. You can’t reach out to everybody.” Alarbi, who also hosts Herbs & Spices and the Agricultural Forum, says the day he does a show without taking any input, he will think, “Maybe I did it to my satisfaction, but I left my listeners behind.”

To find out more about Cambridge University's Centre of Governance and Human Rights "Africa's Voices" project click here and to learn about other projects using SMS with radio, visit FrontlineSMS:Radio's website.

Faster Channels of Communication: A Radio and SMS Initiative in NE Kenya

Infoasaid has recently shared some news about an initiative with Save the Children in Wajir, Kenya, which is using FrontlineSMS to communicate with field workers and community representatives. Meanwhile, the radio is being used to share information about health, education and food security.

The objective of Infoasaid - a consortium of Internews and the BBC World Service Trust - is to improve how aid agencies communicate with disaster-affected communities. The emphasis is on the need to deliver information, as aid itself, through the most appropriate channels. You can read more about Infoasaid's work on their website http://infoasaid.org/

The article is republished below with permission, or read the original post here.

Infoasaid has helped Save the Children to improve its two-way communication with half a million drought-affected people in Northeast Kenya.

The project uses mobile telecommunications and community radio to establish new and faster channels of communication between the aid agency and remote rural communities.It was launched in Wajir County, close to the Somali border, in the fourth quarter of 2011 and will run during the first six months of 2012.

Save the Children runs vital health, nutrition and food security projects in Wajir County, a semi-arid region which has been devastated by three years of drought and serious food shortages. Its operational centres in Wajir and Habaswein will use SMS messages to exchange information with health workers, relief committee members and community representatives in outlying areas.

Save the Children will also sponsor special programmes on Wajir Community Radio, the local radio station. The radio station broadcasts in Somali, the main language spoken by local people. It commands a large and loyal audience within 150 km radius of Wajir town.

Most people in Northeast Kenya are semi-nomadic pastoralists. They depend on their herds of camels, cows, sheep and goats to feed their families and generate a small cash income. Infoasaid therefore set up weekly radio programmes that will inform local people about the latest animal prices and market trends in the area’s two main livestock markets; Wajir and Habaswein.

It also helped Save the Children to design a weekly magazine programme on Wajir Community Radio. This will focus on key issues related to the aid agency’s emergency aid programmes in the area. The radio programmes, which include a phone-in segment, will focus on issues such as health, education and food security and alternative livelihoods.

The mobile phone element of the project will establish FrontlineSMS hubs at the Save the Children offices in Wajir and Habaswein. FrontlineSMS is free open source software that turns an ordinary computer into a text messaging exchange.It will enable Save the Children to broadcast SMS messages simultaneously from the computer to a variety of different contact groups in the field.

Each message is drafted on the computer, which then uses the FrontlineSMS software to send it by SMS to a large group of recipients.In this way, the same short message can be sent rapidly to a group of 50 or more people through a simple operation that takes less than two minutes to perform.

Previously, Save the Children staff would have had to telephone or visit each of the targeted individuals personally to deliver the same message. That process could have taken several days to complete

The FrontlineSMS hubs in Wajir and Habaswein will not only send out vital information. They will also capture and record incoming messages from people in the field. Each incoming message will be evaluated immediately and passed on to the appropriate person for a timely response.

Infoasaid supplied 240 basic mobile handsets and solar chargers to facilitate the establishment of these two SMS messaging networks. The equipment is being distributed to collaborators and community representatives in every location where Save the Children provides local services.

To read the original article please click here.